Shipping Policy

# Shipping & Delivery Information

 

## Important Notice - Shipping from China

**All products ship from our facility in Shenzhen, China**

**Customers pay actual international shipping costs at checkout**

 

**Shipping Address:**

Deguan Ting Business Center, Room 206

No. 88 Xin'an 3rd Road, Dalang Community, Zone 28

Xin'an Street, Bao'an District

Shenzhen, Guangdong Province, China

 

## Real-Time Shipping Calculator

- Shipping costs calculated automatically at checkout

- Based on actual courier rates (DHL, FedEx, EMS)

- Rates vary by destination, weight, and delivery speed

- No hidden fees - what you see is what you pay

 

## Typical Shipping Cost Ranges

- **USA/Canada**: $45-120 (weight and speed dependent)

- **Europe**: $55-140 (weight and speed dependent)

- **Australia/New Zealand**: $50-130 (weight and speed dependent)

- **Asia-Pacific**: $25-80 (weight and speed dependent)

- **Latin America**: $60-150 (weight and speed dependent)

- **Africa/Middle East**: $70-160 (weight and speed dependent)

- **Other regions**: Calculated at checkout

 

## Delivery Options Available

- **Economy International**: 15-25 business days (lowest cost)

- **Standard International**: 7-15 business days (balanced cost/speed)

- **Express International**: 3-7 business days (fastest option)

 

## Order Processing

- Orders processed within 1-2 business days in Shenzhen

- Tracking information provided via email once shipped

- Business hours: Monday-Friday 9AM-6PM (China Standard Time)

 

## What's Included with Every Shipment

- Full tracking from pickup to delivery

- Insurance coverage up to package value

- Professional export documentation and customs forms

- Customs clearance support

- Customer service support throughout delivery process

 

## International Trade Compliance

- Products comply with export regulations from China

- Professional customs brokerage services provided

- Commercial invoice and packing list included

- HS codes provided for all shipments

- Proper customs documentation for smooth clearance

 

## Customer Responsibilities

- **Shipping Costs**: Customer pays actual international courier rates

- **Import Duties**: Customer responsible for any applicable customs duties

- **Import Taxes**: Customer responsible for any applicable import taxes

- **Address Accuracy**: Ensure complete and accurate delivery address

- **Availability**: Be available to receive package or arrange pickup

 

## Shipping Benefits

- **Complete Transparency**: Exact shipping cost shown at checkout

- **Multiple Options**: Choose between economy, standard, or express delivery

- **Professional Service**: Same international carriers used by major retailers

- **Full Visibility**: Detailed tracking information provided

- **Global Reach**: We ship to most countries worldwide

- **Secure Handling**: Professional packaging for international transit

 

## Special Notes

- Remote area surcharges may apply to certain locations

- Some countries may have shipping restrictions on electronic devices

- Delivery times may vary during peak seasons or due to customs processing

- For large orders or special shipping requirements, contact us for customized quotes

 

## Contact for Shipping Questions

Email: berin@canleo.fun

Phone: +1 (716) 216-3888

Business Hours: Monday-Friday 9AM-6PM MST